How to Download and view log file

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There are methods as follows.

1. Login to the Cloud.

2. Select the hotspot that you want to manage.

3. Go to the Log menu.

Screenshot from 2019-10-30 10-06-43.png

4. Download the log file

Screenshot from 2019-10-30 10-07-36.png

5. Request the key to open the log to Line ID: easyzone by providing the name of the file you want to open.

Example: 21572364801--29-10-2019-DCEF09EA8B75-webproxy.enc.gz

After extracting the zip file, you will get a file named '21572364801--29-10-2019-DCEF09EA8B75-webproxy.enc

6. Install openssl to open the download file at

Launch the program as in the picture.


Show program window


7 Use the command to open the file.

Type the command to open the file.

openssl enc -aes-256-ctr -pbkdf2 -d -a -in (filename to open, for example 21572364801--29-10-2019-DCEF09EA8B75-webproxy.enc) -out (filename to save after Decoded, for example log.txt) -pass pass: (key obtained from easyzone such as MIqzPF63ywsPhRcnXAu7pgSAKbeHCD70tLpe0X05JWSfPfHBfLZLxtdCrU99cEGb)

Source openssl